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Restoration Technician

ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Vets/Disability Position Overview Professionally clean residential homes using unique cleaning procedures and products. Performs cleaning in conformance to prescribed standards of cleanliness. Interacts with customers to ensure the best service possible. Responsibilities 1. Prepares cleaning products for the day 2. Loads products and equipment onto vehicle 3. Performs routine maintenance 4. Uses cleaning products and procedures to clean assigned location 5. Sweeps and vacuums then washes all hard surface floors on hands and knees 6. Cleans and dusts cobwebs, including all hanging light fixtures, baseboards and windowsills each visit 7. Moves all reasonably portable furniture in rooms to clean under and behind 8. Performs customer service and quality control 9. Resolves customer issues before leaving assigned location Education and Experience Requirements * High school diploma or GED required * Residential cleaning experience preferred Knowledge, Skills, and Abilities * Strong and positive interpersonal skills * Ability to communicate with the Branch Manager/Service Manager and customers * Ability to understand and follow directions * Ability to differentiate between variously colored cleaning products by identifying the color or product name * Ability to define specific uses of cleaning products * Ability to read and understand cleaning instructions indicated on customized service reports * Ability to endure strong physical demands consistently throughout the course of the day Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.